https://support.rocketshipja.com/support/home 2026-05-24T08:02:42+00:00 always 1.0 https://support.rocketshipja.com/support/solutions 2026-05-24T08:02:42+00:00 always 0.8 https://support.rocketshipja.com/support/solutions/157000469582 2026-05-24T08:02:42+00:00 always 0.8 https://support.rocketshipja.com/support/solutions/157000520776 2026-05-24T08:02:42+00:00 always 0.8 https://support.rocketshipja.com/support/solutions/157000520777 2026-05-24T08:02:42+00:00 always 0.8 https://support.rocketshipja.com/support/solutions/157000520778 2026-05-24T08:02:42+00:00 always 0.8 https://support.rocketshipja.com/support/solutions/157000520779 2026-05-24T08:02:42+00:00 always 0.8 https://support.rocketshipja.com/support/solutions/157000520780 2026-05-24T08:02:42+00:00 always 0.8 https://support.rocketshipja.com/support/solutions/157000520781 2026-05-24T08:02:42+00:00 always 0.8 https://support.rocketshipja.com/support/solutions/folders/157000807854 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000878509 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000878510 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000878512 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000878513 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000879087 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000880301 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000880303 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000880312 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000880313 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000880322 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/folders/157000939776 2026-05-24T08:02:42+00:00 always 0.64 https://support.rocketshipja.com/support/solutions/articles/157000253131-how-do-i-change-my-password-for-the-support-portal- 2025-03-28T20:41:38-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000304549-can-someone-pick-up-a-package-on-my-behalf- 2025-04-01T21:53:43-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000304550-how-do-i-change-my-pick-up-branch- 2025-09-01T15:27:02-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000304557-branch-locations-opening-hours 2025-11-28T12:53:16-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000304558-what-are-the-opening-hours-for-customer-support- 2026-03-31T13:59:46-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000304560-how-long-does-it-take-for-a-package-to-get-to-jamaica-after-arriving-at-your-warehouse-in-miami- 2025-12-05T14:01:36-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000304561-how-long-do-i-have-to-pick-up-my-packages- 2025-09-01T14:55:53-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305009-how-do-i-check-if-my-package-is-ready-for-pick-up- 2025-04-02T19:14:27-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305010-what-is-rocketship-rewards- 2025-09-01T14:58:49-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305011-how-do-i-earn-points- 2025-04-29T22:19:08-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305012-do-my-points-expire-and-can-i-transfer-my-points-to-someone-else- 2025-04-02T20:03:46-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305934-how-do-customers-use-coupons- 2025-04-04T16:44:11-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305941-when-am-i-eligible-for-a-refund- 2025-09-24T13:45:48-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305942-refund-process-how-it-works 2025-09-24T13:46:41-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305943-what-happens-if-i-ship-to-the-old-warehouse-address- 2026-05-23T14:09:57-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305944-what-if-i-forgot-to-include-my-rocket-number-on-the-shipping-address- 2025-04-04T17:34:44-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305950-why-do-i-have-two-packages-on-my-dashboard-with-the-same-tracking-id- 2025-04-04T17:35:24-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305951-i-got-a-delivery-notification-but-no-received-in-miami-update-what-s-going-on- 2025-04-04T17:41:40-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305957-why-do-i-need-to-upload-an-invoice-for-customs-clearance- 2025-04-04T17:50:56-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305958-what-makes-an-invoice-invalid- 2025-04-04T17:54:31-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305959-how-are-duties-calculated-by-customs- 2025-04-04T17:57:57-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305960-i-have-multiple-items-arriving-at-the-same-time-under-100-will-customs-group-my-packages-and-charge 2025-04-04T17:59:53-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000305961-my-item-is-a-gift-was-sent-as-a-gift-so-i-do-not-have-an-invoice-what-should-i-do- 2025-04-04T18:01:09-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000357323-why-how-do-i-create-an-account-in-the-support-portal- 2025-05-08T15:05:33-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000357326-what-does-my-ticket-status-mean- 2025-05-08T15:06:15-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000367538-the-weight-on-my-package-is-incorrect- 2025-09-01T14:42:44-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000367540-holiday-operating-hours 2025-09-01T14:54:30-05:00 always 0.512 https://support.rocketshipja.com/support/solutions/articles/157000367541-local-delivery-issue 2025-09-01T15:25:58-05:00 always 0.512