What If I Forgot to Include My Rocket Number on the Shipping Address?

If your package was shipped without your Rocket number, don’t worry — we can still process it, as long as:

• The rest of the address is correct:

  2149 NW 79th Ave
  Doral, FL 33122

• The name on the package matches the name on your RocketShip account.

In these cases, you can expect a processing delay of 1–2 business days while we manually match the package to your account.

To help speed things up, please open a ticket on our Support Portal under the category:
"Missing/Wrong Mailbox Number"

Including any tracking numbers or merchant details will help us locate and assign your package more quickly.